Digital AI Concierge on WhatsApp: 24/7 AI Employee for Chilean businesses
In Chile, 85%+ of SMB customer conversations happen on WhatsApp. It isn't one more channel — it IS the store. And it has one brutal rule: whoever replies first usually wins the sale. Conversion drops ~80% when the first reply takes more than an hour.
ATH's Digital AI Concierge runs on the official WhatsApp Business API: replies in seconds, captures customer data, books appointments and escalates to human supervision when a case requires it.
What the AI Concierge actually does on your WhatsApp1. Instant replies, always
24/7/365. Sunday at 3 AM gets the same quality as Tuesday at noon. Spanish or English depending on who's writing.
2. Frictionless lead capture
Before the contact goes cold, the AI already has their name, phone and reason for inquiry in your CRM. You receive a daily digest of new prospects.
3. Straight-to-calendar booking
The AI offers real slots, confirms and sends reminders. No double bookings, no back-and-forth.
4. Answers trained on YOUR business
We load your prices, policies, hours and FAQs. When it doesn't know something, it says so and hands off instead of inventing.
5. Smart escalation
Complaints, sensitive cases and big negotiations go to the Human Supervision Panel or straight to you — with the full conversation context attached.
Vs. a typical chatbot- Typical chatbot: rigid button menus, keyword limits, breaks when someone types freely.
- ATH AI Concierge: understands natural Chilean Spanish, remembers full conversation context, takes real actions (book, register, escalate) and improves weekly under supervision.
Your +56 business number (we help with Meta verification), one 30-45 min configuration session, live within 5 business days.
Clear pricing and limitsThe Individual AI Employee plan costs CLP $98.000/month (with 10% annual discount available) including up to 200 AI interactions/month; overage billed separately. Phone voice (AI Call Receptionist) is an additional metered scope. Full details and direct subscription on /pricing.
How to startBook a free demo: we connect your WhatsApp and you watch the AI answer real industry conversations before paying anything.