AI Call Receptionist and AI Sales Teleoperator: inbound and outbound voice AI Employees
WhatsApp isn't everything. Half the customers of local businesses (clinics, workshops, services, municipalities) still call. Every unanswered call is a sale walking away. ATH's two voice employees cover both sides of the phone.
AI Call Receptionist (inbound voice)- Answers your number with a natural, on-brand voice before the second ring.
- Resolves FAQs: hours, directions, pricing, procedure status.
- Books straight into your calendar with a WhatsApp confirmation after the call.
- Transfers to your team when appropriate — with a written summary before you pick up.
- Runs call campaigns at scale: hundreds of contacts per campaign.
- Script trained on your real offer, optional brand voice cloning.
- Attendance confirmation, overdue account recovery, surveys, post-purchase cross-sell.
- Every call documented: outcome, next step and audio reference in the panel.
- Compliance rules: consented calling windows and instant opt-out on request.
Voice runs on Twilio with Chilean +56 numbers. Minutes are metered and billed by usage — separate from the base chat plan, so the text plan doesn't collapse under unlimited voice campaigns. Call latency is tuned for natural conversation, with automatic language detection.
When to activateRevenue / ATH PRO plan: chat + inbound voice. PRO Outbound / Revenue Team: adds the AI Sales Teleoperator with monthly included minutes. ATH Core: multi-agent with SLA and contracted minutes. Current pricing on /pricing; via contact we activate a trial line within days.