Digital AI Concierge: your first AI Employee that never rests
Digital AI Concierge is ATH's flagship text AI Employee: it handles WhatsApp Business, web chat, Instagram, Facebook and email. It replies in under 3 seconds, captures leads, books appointments and escalates to human supervision when a case calls for it. It's the first employee most of our clients hire — and the one that pays for itself in the first week.
Channels covered- WhatsApp Business API (official, your +56 number, we handle Meta verification).
- Web chat with your branded widget.
- Instagram & Facebook DM — same brain, same CRM.
- Email — automatic replies with your signature.
A client writes at 11:47 PM → the AI replies in 3 seconds with real prices → captures name and phone → the client says "I'll take Thursday" → the AI checks availability and books → the reservation shows up in your panel with full context and a scheduled reminder → you open the dashboard in the morning to a full day.
What makes it different- Trained on your business: your prices, policies, tone and service areas. Not a template.
- Contact memory: if someone talked to you 2 months ago, the AI picks up where you left off.
- Honest handoff: when it doesn't know or the case is sensitive, it does NOT invent — it transfers to a human with a written summary.
- Optional human supervision: our Chile panel reviews and improves replies week over week.
- Up to 200 AI interactions/month included in the entry plan (overage billed separately).
- Phone voice is an additional scope metered by minutes.
Current price and direct subscription: CLP $98.000/month (with 10% annual discount option) on /pricing. Full cost comparison versus a human receptionist: here.
Next stepFree demo: we connect your WhatsApp and in 5 days the AI Concierge serves customers in your brand voice. Or subscribe directly on Pricing.